SCRM systems are the key tools for modern businesses to manage customer relationships, but how do you find the solution that best fits your company's needs? Explore the wonders of SCRM with Maochang! Maochang offers various feature combinations, from basic functionalities to comprehensive enterprise planning and management solutions, to meet the needs of businesses of different scales and requirements.

Whether you're a newly established startup or a mature large enterprise, we have solutions tailored to your needs. Our SCRM system will help you build strong customer relationships, boost business sales performance, enhance customer interaction and loyalty. Start exploring and discover the infinite possibilities brought by SCRM systems!

Personalized enterprise solutions

Channel integration
  • LINE
  • FB
  • IG
  • WhatsApp
Chatbot
  • First-time Joining
  • Offline Customer Service
  • Keyword Response
  • Automatic Tagging
Mass Messaging
  • Maximum Group Size (20,000 people)
  • Segmented Push Notifications
  • Scheduled Push Notifications
  • Mass Messaging Retargeting
  • Mass Messaging Data Analysis
Marketing Promotion
  • LINE Graphic Menu Management
  • LINE MGM Fan Growth Marketing Tool
  • Automatic Reply to FB/IG Post Comments
Store Management Module
  • Brand Management
  • Branch Management
  • Role Management
  • Task Definition
  • Advanced Role Management
Member Management
Calendar
Data Analysis Module
  • Performance Analysis - Analyze performance benefits based on brand, branch, product items, and time intervals
  • Invitation Analysis - Analyze performance benefits based on brand, branch, customer inquiry items, and time intervals
  • Product Sales Trends - Analyze performance and trends based on brand, branch, product items, order categories, and time intervals, and produce various types of charts (bar, pie, line charts)
  • Online Message Analysis - Produce data such as the number of added friends, bound members, blocked users, and message sending volume based on different message sources (FB/IG/Line/Whatsapp), brands, accounts, and time intervals.
Technical Personnel Module
  • Basic Information of Technical Personnel
  • Overall Work Schedule for Branch Technical Personnel
  • Individual Work Schedule for Technical Personnel
  • Technical Personnel Work Maintenance
  • Technical Work Audit Settings
E-commerce System
  • E-commerce Order Center
  • E-commerce Product Listing
  • Shipping and Pickup Management
  • Return Management
  • Bonus Group Settings
  • Points Activity Management
  • Member Referral Code Management
  • E-commerce Store Settings
  • Third-party Payment Setup
  • E-commerce Product Search
  • Delivery Method Settings
  • Return-related Settings
  • Custom Product Category Management
  • Banner Ad Management
  • E-commerce Document Management
  • E-commerce Member Account Binding
Order Module
  • Order Management
  • Order Inquiry
  • Order Transfer
  • Order Export
Product Listing System
  • Product Listing
  • Product Inquiry
  • Product Type Management
  • Product Brand Management
  • Product Specification Management
  • Product Attribute Management
  • Custom Product Attributes
  • Product Rental Ranking
  • Batch Product Listing
  • Product Service Process
Marketing Module1
  • Invitation File Creation
  • Callout List
  • Invitation Record Inquiry
  • Reply to Reserved Status
  • Online Reply Allocation
  • Customer Source Maintenance
  • Inquiry Item Management
  • Invitation Reply Form Creation
Marketing Module2
  • Article Management
  • Traffic Inquiry
  • Reply/Transaction Inquiry
  • LINE@ Broadcast
  • Customer Segmentation
  • Marketing Lucky Draw Games
  • LINE Product Showcase
  • Customer Favorite Products
Finance Module
  • Branch Performance Inquiry
  • Branch Income Inquiry
  • Payment Confirmation Operations
  • Accounting Expenditure Registration
  • Accounting Expenditure Confirmation
  • Technical Personnel Payment Management
  • Transaction Method Management
  • Profit Sharing Payment
  • Individual Performance Inquiry
  • Individual Income Inquiry
Beginner Basic Version
NT$99/month
Individual Simple Version
NT$199/month
E-commerce Advanced Version
NT$399/month
Marketing Business Version
NT$599/month
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Basic Information
Task Management		 Basic Information
Task Management
Order Management
Billing Management		 Basic Information
Task Management
Order Management
Billing Management
Attachment Management
E-commerce Points		 Basic Information
Task Management
Order Management
Billing Management
Attachment Management
E-commerce Points
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scrm,social crm,CRM,ERP,Line@,系統推薦

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